Q: Can I get Bright by Text where I live?
A: Bright by Text is available to anyone living in the United States or its territories with a cellphone and a data plan.
Q: How much does Bright by Text cost?
A: Bright by Text is a free service, however check your mobile service plan to see if text messaging or data fees apply.
Q: Can I receive text messages for more than one child that I care for?
A: Yes. Simply re-enter your sign-up keyword (e.g. BRIGHT) to add another due date/date of birth, or text HELP and click the link to your user profile to add another due date/date of birth.
Q: How do you ensure that my information is private?
Q: If I provide my cell phone number, will you share it with other companies or organizations?
Q: How do I change the language of the text messages I receive?
A: Bright by Text is currently available in English and Spanish. If you would like to update your language preferences, text the word "English" or "Español" to 274448. You will receive a text message confirming the language you have chosen.
Q: How do I update my zip code?
A: Text HELP and click the link to your user profile to update your zip code, or contact email@example.com and include the phone number associated with your account and your new zip code.
Q: I no longer want to receive text messages, how do I unsubscribe?
A: If you would no longer like to receive Bright by Text messages, text STOP to 274448.
Q: I deleted my history of Bright by Text messages, is there a way to retrieve these?
A: Please contact firstname.lastname@example.org and include the phone number associated with your account, and we will email you a historical record of the text messages you have received from Bright by Text.
Q: I live in a rural area, will I still be able to receive texts?
A: Bright by Text messages can be received anywhere in the United States with cellular coverage. Messages can also be received if you are connected to WiFi and the internet.